Terms of Use

These terms govern your purchase and use of reports, data, and services from Perfect Scale (“we”, “us”, “our”). By purchasing or accessing any of our products, you agree to these terms.

1. Products and Delivery

We offer the following products:

• Borough Intelligence Report — a planning intelligence report for a single London borough, delivered in HTML, PDF, and Excel format.
• 3-Borough Bundle — three Borough Intelligence Reports of your choice.
• Site Intelligence Brief — a site-specific planning analysis for a nominated address.

Reports are delivered electronically via our members’ platform within 24 hours of purchase. Borough Intelligence Reports include free quarterly data updates for 12 months from the date of purchase, delivered by email.

2. Licence to Use

On purchase, we grant you a non-exclusive, non-transferable licence to use the report content and underlying data for your company’s internal business purposes. This includes:

• Using data from the Excel file in your own appraisals, feasibility studies, and investment decisions
• Sharing the report within your organisation
• Referencing findings in internal presentations and board papers

3. Restrictions

You may not:

• Redistribute, resell, sublicense, or make the reports or data available to any third party, whether for commercial or non-commercial purposes
• Publish the reports or substantial portions of the data on any website, platform, or public forum
• Use the reports to create a competing product or service

The licence is per company. If you are purchasing on behalf of a company, the licence covers that company and its employees. Separate purchases are required for separate legal entities.

4. Limitation of Liability

Our reports are analytical tools based on publicly available planning data. They are provided for informational purposes only and do not constitute planning advice, legal advice, or a guarantee of any planning outcome.

We accept no liability for:

• Any planning decision, whether approval, refusal, or any conditions attached
• Any financial loss arising from reliance on report content, including land acquisition decisions, scheme design, or planning application outcomes
• The accuracy of underlying data sourced from the GLA Planning Datahub, council planning portals, or other public sources
• Changes in planning policy, CIL rates, or market conditions after the report date

You should always take independent professional advice before making planning or investment decisions. Our reports are one input among many — not a substitute for a qualified planning consultant’s assessment of your specific site and proposal.

To the maximum extent permitted by law, our total liability in connection with any product shall not exceed the price you paid for that product.

5. Refund Policy

All products are digital goods delivered electronically. No refunds are available once a report has been delivered or access has been granted.

If you experience a technical issue preventing you from accessing a purchased report, contact us at abre@perfect-scale.co.uk and we will resolve the issue promptly.

6. Data and Privacy

We collect only the information necessary to process your purchase and deliver your reports: your name, email address, company name, and payment details (processed securely by Stripe). We do not sell or share your personal data with third parties.

7. Intellectual Property

All report content, analysis, design, and methodology are the intellectual property of Perfect Scale. The licence granted in Section 2 does not transfer ownership of any intellectual property.

8. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Your continued use of our products after any change constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Perfect Scale Ltd
Company number: 17062596
Registered office: 195 Wood Street, London E17 3NU
Email: abre@perfect-scale.co.uk